Privacy Policy

NS Health Services respects your privacy and handles personal information in accordance with applicable Australian privacy requirements.

Information we may collect

We may collect contact details, referral information, service needs, funding information, health-related information where necessary, communications and records required to assess or provide services.

How information is used

Information may be used to respond to enquiries, assess service suitability, provide agreed services, communicate with authorised representatives, maintain records, issue invoices and meet legal, professional, safety and insurance obligations.

Disclosure

Information is only shared where authorised, necessary for service delivery or safety, or required by law. This may include authorised family members, nominees, plan managers, support coordinators, health professionals and relevant authorities.

Website forms

Information submitted through this website is used to respond to enquiries or referrals. Please avoid submitting unnecessary sensitive information through a general enquiry form.

Access, correction and complaints

You may request access to or correction of personal information held about you. Privacy questions or complaints can be directed to info@nshealthservices.com.au or 0450 671 767.

Security and retention

Reasonable steps are taken to protect personal information from misuse, loss and unauthorised access. Records are retained only as required for service, professional, legal and business purposes.